Contact Us
Welcome to CustomAddict! We are here to help you preserve the beautiful memories of your beloved pets. Whether you have a question about our Throw Pillows, need help with your custom design, or want to track your package, our team is ready to assist you.
How Can We Help You?
For the fastest response, please reach out to us via email. Our dedicated support team typically responds within 24 business hours.
- Email: [email protected]
- Response Time: Monday – Friday, 9:00 AM – 5:00 PM (MST)
Business Information
CustomAddict is owned and operated by We Can Custom LLC, a registered business dedicated to high-quality home decor and personalized keepsakes.
- Company Name: We Can Custom LLC
- Registered Address: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
- Business Hours: 9:00 AM – 5:00 PM (MST), Monday – Friday
- Order Cut-off Time: 05:00 PM (MST), Monday – Friday
Note: Our physical office in New Mexico is for administrative purposes only. We do not have a retail storefront at this location, and returns are not accepted here.
Quick Links
Before reaching out, you might find your answer here:
Tracking
Visit our Track Your Order page to see your shipping status.
Shipping
US orders typically arrive in 4–10 business days after a 3-5 day production period.
Returns
We offer a 30-day guarantee. Please email us before sending any items back; do not return items to the New Mexico address as we process all returns via email.