Payment Policy

Last Updated: March 25, 2026

At CustomAddict (operated by We Can Custom LLC), we strive to provide a secure and seamless shopping experience for all our customers. This Payment Policy outlines our accepted payment methods, security protocols, and billing practices.

1. Accepted Payment Methods

To ensure convenience, we accept a wide range of secure payment options:

Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
Digital Wallets: PayPal, Apple Pay, and Google Pay (where available).
All transactions are processed in USD (U.S. Dollars). If you are purchasing from abroad, your bank may apply a currency conversion fee.

2. Billing Details & Order Cut-off

Payment Timing: Your card or account will be charged immediately upon successful checkout.
Order Cut-off Time: 05:00 PM (MST), Monday – Friday. Orders placed after this time will be processed the next business day.
Order Confirmation: Once your payment is verified, you will receive an order confirmation email to the address provided: [email protected].

3. Shipping Fees & Total Costs

The total amount you pay at checkout includes the product price plus:

Standard Shipping: $5.99 for all orders under $100.
Free Shipping: $0.00 for all orders $100 or more.
Taxes: Sales tax will be calculated and displayed at checkout based on your shipping destination (where applicable by law).

4. Payment Security

Your financial security is our top priority.

SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and payment information during transmission.
PCI Compliance: We process all payments through PCI-compliant third-party gateways. CustomAddict does not store your full credit card numbers on our servers.

5. Fraud Prevention

To protect our customers and our business, all orders are subject to a fraud screening process. We reserve the right to cancel any order that appears suspicious or fraudulent. In such cases, we will notify you via email and issue a full refund to the original payment method.

6. Refund Processing

If you are eligible for a refund according to our Return & Refund Policy:

Refunds are issued back to the original method of payment used during checkout.
Please allow 1 – 5 working days for the refund to reflect in your account, depending on your financial institution’s processing time.

7. Contact Information

If you have any questions or encounter issues during the payment process, please contact our support team:

Brand: CustomAddict
Entity: We Can Custom LLC
Address: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
Email: [email protected]
Business Hours: 9:00 AM – 5:00 PM (MST), Monday – Friday