Privacy Policy

Last Updated: March 25, 2026

This Privacy Policy describes how CustomAddict (operated by We Can Custom LLC, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Order Information: When you make a purchase, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We also collect the photos and custom designs you upload for your Throw Pillows.
Device Information: We automatically collect information about the device you use to access our site, including your IP address, time zone, and some of the cookies that are installed on your device.
Customer Support Information: Any information you provide when communicating with us via [email protected].

2. How We Use Your Information

We use the personal information we collect to:

Fulfill any orders placed through the site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).
Process and print your custom-made products using our all-over print sublimation technique.
Communicate with you regarding your order status or any design updates.
Screen our orders for potential risk or fraud.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Service Providers: We share your information with our POD production partners and shipping carriers (USPS, FedEx, DHL, etc.) to fulfill and deliver your orders.
Payment Processors: We use secure third-party payment gateways to process your payments. We do not store your full credit card details on our servers.
Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

4. Data Retention

When you place an order through the site, we will maintain your Order Information and custom designs for our records unless and until you ask us to delete this information.

5. Cookies

We use cookies to improve your browsing experience and remember your preferences. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Security

The security of your personal information is important to us. We implement industry-standard security measures, such as SSL (Secure Sockets Layer) encryption, to protect your data during transmission.

7. Your Rights

Depending on where you reside, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at [email protected].

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Information

For more information about our privacy practices, or if you have questions, please contact us:

Brand: CustomAddict
Entity: We Can Custom LLC
Registered Address: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
Email: [email protected]
Business Hours: 9:00 AM – 5:00 PM (MST), Monday – Friday